Heather Reynolds is one of the owners of an award winning Irish company, Eishtec, which is based in the South-East of Ireland and has delivered over 1500 jobs across 4 locations in Ireland and the UK. Eishtec is an outsourced service provider, and passionate about ‘Challenging the Standard of Service’ that is delivered across all channels. Our philosophy is one that balances the needs of the customer with those of the business, balancing experience with expectation to deliver a compelling, cost effective journey in every transaction.
Heather has over 20 years industry experience in the services sector across a number of Blue Chip organisations including AOL Inc, Dell UK and TalkTalk Group where she held a number of senior roles including Customer Experience Director, General Manager and the role of Director of Operations responsible for over 5000 service and sales employees over 5 geographies. Heather holds a Business Degree and is currently in her final year of an Executive MBA.
In 2013 Heather was 1 of 6 Industry partners appointed to the Action Plan for Jobs based on her track record of job creation and developing a business. In addition, Heather was appointed to both the National Competiveness and Labour Market Councils of which she was actively involved in. In early 2014 Heather was appointed as a Non-Executive Director of Respond Housing Association.
A Lead Entrepreneur on Going for Growth, Heather has agreed to facilitate a pilot ACORNS PLUS roundtable.